At Confident Music Academy, we want you to feel confident in your purchase. This Refund Policy explains when and how you can request a refund for a course bought through confidentmusicacademy.com. Last updated: [DATE].
14-Day Money-Back Guarantee
If you are not satisfied with a course, you may request a full refund within 14 days of purchase, provided you have completed less than 30% of the course content. This condition helps protect our content from misuse while giving you a genuine chance to evaluate the course.
How to Request a Refund
Email [support@confidentmusicacademy.com] from the address associated with your account, including your name, the course name, and your order/receipt number. We aim to respond within 3-5 business days. Approved refunds are issued to your original payment method; the time to appear depends on your bank or payment provider (Stripe/PayPal).
When Refunds May Not Be Available
Requests made more than 14 days after purchase; courses where 30% or more of the content has been completed; purchases made with a coupon or promotion explicitly marked non-refundable; and cases of suspected abuse, account sharing, or violation of our Terms of Service.
Subscriptions or Payment Plans
If you purchase access through a subscription or payment plan, you may cancel future renewals at any time; cancellation stops future charges but does not retroactively refund prior periods, except as required by law.
Your Statutory Rights
This policy is offered in addition to any rights you have under applicable consumer-protection law, which it does not limit or replace.
Contact
Questions about refunds? Contact us at [support@confidentmusicacademy.com]. This template is provided for convenience and is not legal advice; refund terms are a business decision you can adjust.